Customer Portal

We invite you to fill out the following information to begin your request process. Please remember to review the OWNER'S MANUAL that was provided to you on the day you received the property.

Property Information
Please complete all fields with the property information. If you wish to submit requests unrelated to this property, you must create a new one.

Project

Block (Tower) or Lot Number

Property Unit Number

Owner's Name

Property Type

Delivery Date

Applicant's Information
Please fill in your personal information, and we will contact you shortly.

Type of Applicant

full name

Cellphone

Document Type

Identification Number

Repair Request
Please provide the details of your post-sale request according to the type of area affected. Don’t forget to attach photographic evidence to support your request.

Type of Repair

Type of space

Case type

Comments

I accept and grant my authorization for the processing of personal data in the terms that appear below here

Customer Portal

To join, just select your category.

Marketing – Basa Clients

Points Plan – Referral

Enterprise Referral Program

Send the request

Do you need help?

If you have any petitions, complaints, claims, or compliments, feel free to complete the form below.

Property Information Please complete all fields with the property information. If you wish to submit requests unrelated to this property, you must create a new one.

Applicant's Information Please fill in your personal information, and we will contact you shortly.

Repair Request Please provide the details of your post-sale request according to the type of area affected. Don’t forget to attach photographic evidence to support your request.

Register

and receive personalized attention

Error al registrar los datos

Registro guardado exitosamente

Do you
need help?

Property Information
Please complete all fields with the property information. If you wish to submit requests unrelated to this property, you must create a new one.

Applicant's Information
Please fill in your personal information, and we will contact you shortly.

Repair Request
Please provide the details of your post-sale request according to the type of area affected. Don’t forget to attach photographic evidence to support your request.